Sony revises PS4 failure rate to 'under 1%'
- Posted November 20th, 2013 at 08:57 EDT by Michael Harradence
Sony Computer Entertainment America (SCEA) has revised its failure rate for the PlayStation 4 to ‘under 1 per cent.’
The electronics manufacturer previously attached a failure rate of 0.4 per cent to its next-generation console.
Speaking in a statement issued to TechRadar, SCEA commented: “There have been several issues reported, which leads us to believe there isn’t a singular problem that could impact a broader percentage of PS4 units.
"We also understand that some units were reportedly damaged during shipping. The number of affected PS4 systems is less than 1%, which represents a very small percentage of total units shipped to date and is within the expected range for a new product introduction.
"We understand the frustration of consumers that have had a problem and are working with them and our retail partners to help troubleshoot issues and ensure affected units are exchanged."
PS4 launched in North America on November 15, selling one million units in its first 24 hours. This milestone puts it as the fastest-selling video games console to date, ahead of the previous record holder, Sega Dreamcast.
Sony releases PS4 in Europe and the U.K. next Friday.