So they backed up their error with good customer service, can't expect much more than that.
Yeah, they did pay since it was their fault and the connecting flight was Air Canada lol.
**** happens. That's the nature of air travel. Did they pay for the hotel (assuming the connecting flight was also Lufthansa?)
Luftansa screwed me bigtime this summer...they arrived too late and I missed my flight back to Canada...had to wait a day for them at the hotel..