My disk tray has trouble ejecting. I have to use a razor to open it. Does MS cover this?
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Thread: Does MS cover disk tray error?
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10-18-2008 #1Elite Member
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Does MS cover disk tray error?
"When you change the way you look at things, the things you look at change".
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10-18-2008 #2Veteran
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I know a friend who has this issue also, although he believes it's just a firmware issue because he just got his 360 modded
Originally Posted by Eric Johnson
If you're still in the one year warranty period they'll fix it, the three year warranty only applies to RROD.
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10-18-2008 #3The Game. You lost it.
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If the 360 has been modded, that means he has opened it. If he has opened it, he has pried the DVD drive button off. He probably put it back on incorrectly, or broke the button mechanism. Originally Posted by Cronk
I know a friend who has this issue also, although he believes it's just a firmware issue because he just got his 360 modded
If you're still in the one year warranty period they'll fix it, the three year warranty only applies to RROD.
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10-18-2008 #4Elite Member
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Never modded or anything.. Never opened, or tampered with it..
"When you change the way you look at things, the things you look at change".
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10-18-2008 #5Supreme Veteran
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yes MS will fix it. but if you send them the 360. you will get a rebuilt unit...
if you have the 2 year replacemnet warrty from best buy get a brand dew 360 from there32 gig VITA
250 gig slim PS3
160 gig phat PS3
50ST30 3D Plasma tv
DMPBDT110 3D blu-ray player
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10-18-2008 #6Dedicated Member
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I don't have this problem. Probably, if you call them and ask I am sure they will help you.
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10-18-2008 #7Supreme Veteran
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MS will cover it so long as it's in the first year, anything over a year they won't cover unless it's the RLOD/RROD.
@Restricted,
Fable 2, how is it?
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10-19-2008 #8Superior Member
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they fixed(not replaced) my 360 when the disc tray wouldn't close. apparently problems with the disc trays in the early editions of the 360 is almost as common as the RROD, something to do with the magnets slipping?
i was 3 days away from my 1 year warranty when i called microsoft but they didn't ask me for a receipt or anything to prove i was still on warranty
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