Hey folks. i wanted to get some input on internet speeds. Basically i am with comcast and i am paying for 12mbs speeds. in every speed test i've done, i know my speeds cap out around 5mbs. I know it is not reasonable to expect 12mbs all the time, but to consistently test at less than half the speeds i'm paying for is not right. I just really want to know what could impact my speeds so adversely, and if there is anything i can do boost this speed. Comcast has awful customer service and i'd rather not go through them with this issue if its something i can solve myself. They'd probably charge me 30 bucks just to call em.
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Thread: Internet Speeds.
When they first install it, they're supposed to check your internet speed. I bet the problem is on their end.
I have metrocast and it's great. It has excellent customer service and reasonable prices. If you ever decide to drop comcast, I definitely recommend Metrocast.
AT&T should be pretty good too.
My grandmother has comcast and she has a LOT of trouble out of them.
Another internet option is Hugh's Net. It's very expensive but very fast. It's satelite internet or something, it can reach people in rural areas.
Is this theough phone lines?
The dstance you are fromt he local telephone exchange has the greatest impact on your overall speed add to that with the line quality and there you have it.
I live abotu 1KM form my exchange was paying for 24Mbit but only ever got 16Mbit max.
But now I have Fibre to the cabinet the signals only travel the last 400M or so through copper wires so speed drop is less.
I pay for an advertised price of 12mbs. i know that is the "peak speed" and that i won't have 12 all the time, but testing over several months at random intervals shows i consistently have 5-5.5mbs. I do not expect to get 12, but $#@! i'd like 10 at least. What i want to know, is what could be causing this slow internet speeds and what i can do to fix it.
What is PowerBoost?
What is PowerBoost?
PowerBoost is a patent-pending Comcast network technology that enables you to experience faster connection speeds while you are downloading and uploading large files to the Internet. PowerBoost leverages an additional capacity that is already built into Comcast's advanced network.
How long does the PowerBoost burst last?
PowerBoost provides bursts for the first 20 MB downloading and the first 10 MB uploading of a file respectively on Comcast's 6Mbps, 8Mbps, 12Mbps, 16Mbps or *22Mbps High-Speed Internet services.
Will PowerBoost work with all customers' modems?
Comcast PowerBoost technology is compatible with DOCSIS 1.1 cable modems and above. DOCSIS 1.1 cable modems have been a standard for a number of years. *22Mbps tier requires a DOCSIS 3.0 modem.
Will PowerBoost increase my monthly rate?
No; PowerBoost is FREE to all 6Mbps, 8Mbps, 12Mbps, 16Mbps or 22Mbps residential Comcast High-Speed Internet subscribers.
Will my eMTA work with PowerBoost?
As long as you are a 6Mbps, 8Mbps, 12Mbps, 16Mbps or 22Mbps Comcast High-Speed Internet subscriber, you will have the PowerBoost enhancement. PowerBoost will work on your eMTA/CDV device just as it would on a standard DOCSIS 1.1 modem. *22Mbps tier requires a DOCSIS 3.0 modem.
What happens after the PowerBoost burst?
Once the PowerBoost burst is complete, your download will continue at your normal provisioned speed of up to 6Mbps, 8Mbps, 12Mbps, 16Mbps or 22Mbps.
What do I need to do to get PowerBoost?
Nothing. PowerBoost has already been deployed in your area. If you suspect that you are not getting PowerBoost, simply reset your modem by unplugging it for 60 seconds and plugging it back in.
Where is PowerBoost available?
PowerBoost is currently being deployed on a market-by-market basis.
Is PowerBoost available with the 4 Mbps service?
PowerBoost is not available with the 4 Mbps service.
How will customers know that they have experienced the PowerBoost speed enhancement?
Customers will notice an increase in speed when they are downloading and uploading large files such as software, games, music, and photos.
Will Comcast do anything for PowerBoost customers who own older modems?
For customers who lease modems from Comcast, they will swap your old modem for a newer one, free of charge. *22Mbps tier requires a DOCSIS 3.0 modem.
6Mbps customers should see temporary bursts up to 12Mbps, while 8Mbps customers should see temporary bursts up to 16Mbps.
Not so for cable. For cable it is the amount of users online at a given time that affects speeds.
assuming powerboost is screwing with my speed readings how can i get an accurate reading?
ISPs have a limited amount of bandwidth to work with, so it is likely that they just have too many people and are throttling you.
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