I just received an email from them, saying "Yes we can cancel it for you, what is your order number? Thanks". In the other email they said, "Are items are guaranteed to ship on launch day, when we sell out of preorders, we will take them off the website until we get them in stock after launch. We will not charge your credit card until the item ships. Thanks for your question and if you have anymore questions please do not hesitate to ask. Have a great day!"
I guess I will just stick to them.