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  1. #1
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    Problem accessing site features- forum specific

    Hello, I am hoping some tech savvy dude will help me out here- I try to sign in to contribute to the forums but whenever I login normally it doesn't work- just puts me back to the home menu- When I facebook login it allows me to do some forum things- but as soon as I click on a topic link most of the time it signs me out again and back to the menu. Help someone?

  2. #2
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    Have you tried clearing your browser cache? What browser are you using?




  3. #3
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    There is something wrong with the "save" check box at the top of the page, it wont save your log in. Our tech team is looking into this and I brought to their attention recently.
    How ever there is a walk around to this. If you click the lick below, put in "user name" "password" then make sure to click the "save" box. That should keep you logged in.
    http://www.psu.com/forums/login.php?do=login


  4. #4
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    F3AR- I am using Google Chrome for my browser- and I would have no idea how to check my cache- I am technologically inept

    Agriel- Okay I will try that- thank you both- very helpful

  5. #5
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    Agriel- strange when I click on the link it signs me in automatically- but that doesn't save the status for me :P I might just have to wait until the problem is fixed? if so no big deal- just want to know what I'm dealing with

  6. #6
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    Ctrl+shift+Delete

    Brings up a check box to select what you want to clear.
    Works for Chrome and Firefox.

  7. #7
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    Quote Originally Posted by Riptide_Warrior View Post
    Agriel- strange when I click on the link it signs me in automatically- but that doesn't save the status for me :P I might just have to wait until the problem is fixed? if so no big deal- just want to know what I'm dealing with
    you need to be logged out when you click the link, other wise it will just log you in. Sorry maybe I should have made that part clear


  8. #8
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    Okay so I did that process as well as clearing my browser history- whenever I go to the forums screen it keeps me logged in- it is only when I go to the home page or try to access a thread topic from there that I am actually signed out of PSU- for now I will stick to the forums screen but it just sucks that I can't access a lot of the headlines that capture my interest in the first place :P Thank you for the suggestions and I appreciate all your help guys

  9. #9
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    Quote Originally Posted by Riptide_Warrior View Post
    Okay so I did that process as well as clearing my browser history- whenever I go to the forums screen it keeps me logged in- it is only when I go to the home page or try to access a thread topic from there that I am actually signed out of PSU- for now I will stick to the forums screen but it just sucks that I can't access a lot of the headlines that capture my interest in the first place :P Thank you for the suggestions and I appreciate all your help guys
    I am going to pass what you said along to the tech guys I will get back to you.


  10. #10
    Administrator and PSU Technical Manager
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    Looking into this...
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  11. #11
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    Quote Originally Posted by Riptide_Warrior View Post
    Hello, I am hoping some tech savvy dude will help me out here- I try to sign in to contribute to the forums but whenever I login normally it doesn't work- just puts me back to the home menu- When I facebook login it allows me to do some forum things- but as soon as I click on a topic link most of the time it signs me out again and back to the menu. Help someone?
    did you try turning it off and on ?



  12. #12
    Administrator and PSU Technical Manager
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    Quote Originally Posted by Riptide_Warrior View Post
    Okay so I did that process as well as clearing my browser history- whenever I go to the forums screen it keeps me logged in- it is only when I go to the home page or try to access a thread topic from there that I am actually signed out of PSU- for now I will stick to the forums screen but it just sucks that I can't access a lot of the headlines that capture my interest in the first place :P Thank you for the suggestions and I appreciate all your help guys
    Hey Riptide. Looks like you are having the same problem that some other members reported a couple of weeks ago. Easy fix, but I need one of our system admins to run a script to fix it. Sometimes it takes a few days for them to get around to it, but I'll send you a PM when it is done. Sorry for the inconvenience.
    My avatar* is dedicated to server errors where ever they roam. May they never return.
    *censoring provided by Ghost

    Server Error Status Thread







  13. #13
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    wow I never expected this much of a response- you guys rock DJ yes this problem has been occurring since I joined the site back in the summer- but I didn't, really care until I recently started getting more active in the community.

    Christopher and Agriel, you both are awesome and I wish more people were like you guys

  14. Likes Christopher , Agriel likes this post
  15. #14
    Administrator and PSU Technical Manager
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    Quote Originally Posted by Riptide_Warrior View Post
    wow I never expected this much of a response- you guys rock DJ yes this problem has been occurring since I joined the site back in the summer- but I didn't, really care until I recently started getting more active in the community.

    Christopher and Agriel, you both are awesome and I wish more people were like you guys
    PM sent. Thanks.
    My avatar* is dedicated to server errors where ever they roam. May they never return.
    *censoring provided by Ghost

    Server Error Status Thread







  16. #15
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    Just to update- I have now visited the site multiple times this week and I am no longer experiencing the problem with logging in. The technology gods smile on me again :P (feeling optimistic)

  17. Likes Christopher likes this post

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