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  1. #151
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    son of a $#@!. my thumbstick just started tearing. On hold with Sony support. Will let everyone know how it goes.
    My avatar* is dedicated to server errors where ever they roam. May they never return.
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  2. #152
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    Quote Originally Posted by Christopher View Post
    son of a $#@!. my thumbstick just started tearing. On hold with Sony support. Will let everyone know how it goes.
    Give em hell...!!!!

  3. #153
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    Quote Originally Posted by jj03 View Post
    Give em hell...!!!!
    Good news. Sony is going to replace it. Bad news. I have to ship it to them and wait for it to return. But that is pretty much standard. Been meaning to buy a second controller anyway. Now I have an excuse.
    My avatar* is dedicated to server errors where ever they roam. May they never return.
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  4. #154
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    Quote Originally Posted by jj03 View Post
    Give em hell...!!!!
    No, don't 'give em hell'. The person you talk to has nothing to do with the manufacturing of the controller. Give em hello and be polite.

    Don't Steal. Don't Molest Little Children. Don't Deal Drugs.

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  6. #155
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    yeah, i never yell at anyone, it's better anyway because if they like you, they might actually go out of their way to help. i only get a little skeptical when someone is not trying to help...or simply ask to speak to their supervisor.

  7. #156
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    Quote Originally Posted by Christopher View Post
    Good news. Sony is going to replace it. Bad news. I have to ship it to them and wait for it to return. But that is pretty much standard. Been meaning to buy a second controller anyway. Now I have an excuse.
    Glad you got it sorted and getting a replacement.

    You must be another person that thrashes and abuses the controller as people seem to think when the thumbstick wears down


    Sent from my iPhone using Tapatalk

  8. #157
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    For both my ds4s i just got thumb grips to cover up the slight rip on the rubber in same positon on both left sticks but have a new issue on my black one, the L3 button doesnt work every time you press it in, for eg on cod ghosts u have to press it up to 5 times for it to sprint but even then it doesnt stay sprinting like it should. Im going have try get sony to replace it or if they wont buy a new one. I got my ps4 from the sony store.

  9. #158
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    Quote Originally Posted by DaveNI1979 View Post
    For both my ds4s i just got thumb grips to cover up the slight rip on the rubber in same positon on both left sticks but have a new issue on my black one, the L3 button doesnt work every time you press it in, for eg on cod ghosts u have to press it up to 5 times for it to sprint but even then it doesnt stay sprinting like it should. Im going have try get sony to replace it or if they wont buy a new one. I got my ps4 from the sony store.
    I have this with one of my DS4's as well. I thought I was just not pressing it right but when I got my new DS4 it worked perfect. Must be just bad luck if you get one like that. At least that's what I'm putting it down as cause I don't hear many complaints about this.

  10. #159
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    I phoned up sony on
    PlayStation Support:
    020 3538 2665

    Opening Hours:
    10:00 to 18:30 Monday to Friday
    10:00 to 18:30 Saturday and Sunday

    And they sent me email with label to post controller to them and theyll send me new one within 10 working days. Pretty happy with that. You should ring them too emmerich.

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  12. #160
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    I'll take a note of the number and call them when they are open. Hopefully they'll do the same for me.

  13. #161
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    Quote Originally Posted by DaveNI1979 View Post
    I phoned up sony on
    PlayStation Support:
    020 3538 2665

    Opening Hours:
    10:00 to 18:30 Monday to Friday
    10:00 to 18:30 Saturday and Sunday

    And they sent me email with label to post controller to them and theyll send me new one within 10 working days. Pretty happy with that. You should ring them too emmerich.
    I wonder if this was just a rare instance but awhile back I tried getting them to do this and they wouldn't budge. They said prepaid labels are only for systems such BS one of my DS4's trigger squeaks like an old mattress.

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