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  1. #1
    Super Carlton
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    Is there an option to claim a a refund?

    So, i was pursuing the store and clicked on that horror game (outlast) next thing i know its added to my q and downloading? So im like huh? There was no option to buy or confirm or anything.......so then i see my balance has been deducted.........can anyone let me know if there is an email or a way to claim a refund as i at no point did anything come up to say i was buying or about to buy this game......i know its only 6, but still.....

    Thanks to Final for the sick sig!

  2. #2
    Super Carlton
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    Actually, ive just seen whats happened, they took a months fee from me for plus without my authorization on the 11/01/14 when the free 2 week trial ran out....i dont remember seeing anything that would allow that to happen when i took the trial....how can i stop this happening again?

    Thanks to Final for the sick sig!

  3. #3
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    Lethal's Avatar
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    You need to turn off the auto funding crap in your profile. When you add a credit or debit card, you need to uncheck that option. This will prevent anything from auto paying.


  4. #4
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    This type of thing is pretty common. You always have to OPT-OUT. If you sign up for a trial (XBL or PS+), it will renew unless you tell them not to.

    You can call and make your case. You may be able to get a refund....but you should have read the fine print because they really don't have to give a refund in this scenario.

  5. #5
    Super Carlton
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    Quote Originally Posted by Lethal View Post
    You need to turn off the auto funding crap in your profile. When you add a credit or debit card, you need to uncheck that option. This will prevent anything from auto paying.

    Cheers Bro, i just seen this, little too late now but oh well!

    Thanks to Final for the sick sig!

  6. #6
    Elite Sage
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    Think you can also turn off the auto-renew in the my services crap - forgot where it's found.
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