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Thread: Server Errors

  1. #1
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    Server Errors

    The errors are bad.....I know. I have sent emails to our server admin and I am waiting to hear back. The problem for me is that I don't have access to the server logs which house more detailed information about the problems we are having. I hope to have that rectified soon, but even then it will probably require server admin actions to resolve this. We are not the only site that they support so I have to take that into consideration. Regardless, I apologize that things have gotten so bad. Thanks for your patience.











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    We know youre on the case Chris. Thankyou for keeping us updated like this. And yeah its been really bad especially today.

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    Good news. Our server admin has identified problems that have been affecting us and other sites they are hosting with regards to configuration and server resources. These issues have been addressed now. Hopefully, this will mean the end to the 500 server errors we have been encountering from time to time, or at least greatly reduce them.

    Thanks.
    Last edited by Christopher; 02-14-2014 at 19:01.











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    Quote Originally Posted by Christopher View Post
    Good news. Our server admin has identified problems that have also been affecting us and other sites they are hosting with regards to configuration and server resources. These issues have been addressed now. Hopefully, this will mean the end to the 500 server errors we have been encountering from time to time, or at least greatly reduce them. Thanks.
    Thanks Chris.

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    Great news as the 500 error has plagued me for what seems like ages now.

    11 years and counting!

  9. #6
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    I'm dedicating my avatar to server errors where ever they roam. May they never return.











  10. #7
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    LOL I was worried my censorship wouldn't show up well in the av, but it works.

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    Good job Chris! Thanks for the hard work!

    Also on my 'PSU app' thread (which has mysteriously been deleted) you asked me to show you a notification I received on Tapatalk, not sure if you can remember?
    Anyhow, I haven't had it in a while but it popped again a few minutes ago:

    ImageUploadedByTapatalk1392549037.346771.jpg

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  13. #9
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    Quote Originally Posted by LM-93 View Post
    Good job Chris! Thanks for the hard work!

    Also on my 'PSU app' thread (which has mysteriously been deleted) you asked me to show you a notification I received on Tapatalk, not sure if you can remember?
    Anyhow, I haven't had it in a while but it popped again a few minutes ago:

    ImageUploadedByTapatalk1392549037.346771.jpg
    Yeah. Apologies. This has been on my "to do" list for a while. Hoping to knock it out soon.











  14. #10
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    "to do"

    "knock it out soon"


    sounds kinky!


    On topic, im not getting server errors but $#@! ,the site is slow/double post city!


    Quote Originally Posted by F34R View Post
    Ok... I was wrong. Happy?

  15. #11
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    emailed server admin......again











  16. #12
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    Quote Originally Posted by Christopher View Post
    Yeah. Apologies. This has been on my "to do" list for a while. Hoping to knock it out soon.
    Don't apologise man, you asked me to inform you when I saw the notification again.
    I was just following a request from a month ago, it's a good sign I haven't seen it in that long.
    You got nothin' to apologise for dude, I can see you're making effort and getting things done, that's good enough for me!

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  18. #13
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    Quote Originally Posted by LM-93 View Post
    Don't apologise man, you asked me to inform you when I saw the notification again.
    I was just following a request from a month ago, it's a good sign I haven't seen it in that long.
    You got nothin' to apologise for dude, I can see you're making effort and getting things done, that's good enough for me!
    Thanks, bro.











  19. #14
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    Quote Originally Posted by Christopher View Post
    Yeah. Apologies. This has been on my "to do" list for a while. Hoping to knock it out soon.
    Don't apologise man, you asked me to inform you when I saw the notification again.
    I was just following a request from a month ago, it's a good sign I haven't seen it in that long.
    You got nothin' to apologise for dude, I can see you're making effort and getting things done, that's good enough for me!

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  20. #15
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    I get the impression


  21. #16
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    Yes Shafty, for the record ^^^

    Double post city -.-
    $#@! tapatalk.

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  22. #17
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    So forum slowdowns are obviously still an issue. The sys admin and I have moved beyond server resources and are looking into database queries. The sys admin reported some extremely slow running processes by a couple of plugin features such as vbShop. I have been talking with the vbShop developer to try and find a solution.

    That is all I have right now. Will report back as I know more.











  23. #18
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    Quote Originally Posted by Christopher View Post
    So forum slowdowns are obviously still an issue. The sys admin and I have moved beyond server resources and are looking into database queries. The sys admin reported some extremely slow running processes by a couple of plugin features such as vbShop. I have been talking with the vbShop developer to try and find a solution.

    That is all I have right now. Will report back as I know more.
    PM sent.




  24. #19
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    Since i use Tapatalk the errors are like a man of the cloth

    No sin in sight

    Sent by using my fingers. How else can you
    Plato and Aristotle, a detail of The School of Athens, a fresco by Raphael. Aristotle gestures to the earth, representing his belief in knowledge

  25. #20
    Community and Technical Manager
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    I've been trying to lighten the load on the forums for the past couple of weeks. Hopefully everyone will see improvement.

    Feedback (positive or negative) is welcome.











  26. #21
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    Quote Originally Posted by claud3 View Post
    Since i use Tapatalk the errors are like a man of the cloth

    No sin in sight

    Sent by using my fingers. How else can you
    Also use tapatalk mostly...tho, when I browsed via desktop the other day, it was slow to load generally...but I was also using youtube so...

  27. #22
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    How are things looking on this front. All good?











  28. #23
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    I've not had any issues for a while so looking good from where I'm sitting.

    ​aka Sparc

    Entropy isn't what it used be

  29. #24
    Community and Technical Manager
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    Quote Originally Posted by TidalPhoenix View Post
    I've not had any issues for a while so looking good from where I'm sitting.
    Cool. Two minutes after I posted that......the entire site went down. lol. Server issue though. There are some background processes that run around midnight eastern time. Must have got hung up.











  30. #25
    Community and Technical Manager
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    Web server went down about an hour ago. Notified the sys admin. A slow running query caused an issue and queries backed up causing the server to stop responding.

    Sys admin restarted the database and so we should be good.

    edit: We are still having issues obviously. The forum indexes are not being updated. Sent message to sys admin.
    Last edited by Christopher; 06-27-2014 at 18:36.











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