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  1. #1
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    I got my PS4 back and got a brand new unit?

    I don't know if anybody's got a repair done with Sony but I sent mine off last week. I noticed it was strange that they received my unit in the evening and sent one off the next day at 12:00AM noon.

    I was hoping I'd get a new unit and it looks like I did. It didn't come in a brown box, no controllers or power cords obviously but this thing is brand new for sure. It smells new and doesn't have dust or a feather scratch of any kind. I'm pretty pleased with the quick turnaround and new unit.


  2. #2
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    nice!



  3. #3
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    12 am noon? 12 am would be midnight. 12 noon would be 12pm (afternoon). lol Anyway congrats on getting a brand new one. Thats awesome.

  4. #4
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    ^lol my fault yes that would be midnight not thinking straight in a rush to get this baby set up

  5. #5
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    Quote Originally Posted by vnmus View Post
    ^lol my fault yes that would be midnight not thinking straight in a rush to get this baby set up
    I dont blame you. Enjoy.

  6. #6
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  7. #7
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    MMMmmm dat new PS4 smell.
    Maths is biased! It keeps telling me the PS4 is 50% more powerful than XboxOne!
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  8. #8
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    With so few breaking I guess they have to ship fresh ones till they get a refurbish pile going.

    - Symmetrical thumb sticks for life -

  9. #9
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    You should have written down the numbers to compare them but it seems like u got a new unit congrats

  10. #10
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    Nice! Best feeling opening up that box, even if it's the second time!

    Sent from my Nexus 7 using Tapatalk

  11. #11
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    You most likely received a refurbished system that was already waiting to be shipped. Your broken console will be repaired and shipped to the next person who sends theirs in. They will also think they got a new unit.

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  13. #12
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    Quote Originally Posted by Lethal View Post
    You most likely received a refurbished system that was already waiting to be shipped. Your broken console will be repaired and shipped to the next person who sends theirs in. They will also think they got a new unit.
    Why rain on his parade? Lol

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  14. #13
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    Quote Originally Posted by coolguy View Post
    You should have written down the numbers to compare them but it seems like u got a new unit congrats
    That was the first thing I looked at they're different serials
    Quote Originally Posted by vinny_pizza79 View Post
    Nice! Best feeling opening up that box, even if it's the second time!

    Sent from my Nexus 7 using Tapatalk
    Lol yessir
    Quote Originally Posted by Lethal View Post
    You most likely received a refurbished system that was already waiting to be shipped. Your broken console will be repaired and shipped to the next person who sends theirs in. They will also think they got a new unit.
    Lol nah I know when something's "new" this thing had not been touched straight off the factory assembly line the ports were even rough the first time inserting my cables
    Last edited by vnmus; 05-11-2014 at 06:15.

  15. #14
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    Quote Originally Posted by vnmus View Post
    Lol nah I know when something's "new" this thing had not been touched straight off the factory assembly line the ports were even rough the first time inserting my cables
    It is supposed to look new. That is called factory refurbished. Parts replaced with brand new parts. If it was in fact brand new, you would have received the controller and everything that comes with a new console.

    When you shipped your PS4 out to Sony, you kept your controller correct? So did the person who sent in their broken PS4. The PS4 in which you received looking new.

    Sony does not just have a stash of new consoles to give out to people when theirs breaks. The always refurbish the systems. It is always about money.

  16. #15
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    Quote Originally Posted by vinny_pizza79 View Post
    Why rain on his parade? Lol Sent from my SAMSUNG-SGH-I747 using Tapatalk
    Reality is a harsh teacher. lol

  17. #16
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    Quote Originally Posted by mistercrow View Post
    Reality is a harsh teacher. lol
    Lol..

    It doesn't matter it's a refurbished one OP. It has to be less than six months old, the PS4 didn't come out till Nov 16.

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  18. #17
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    Quote Originally Posted by mistercrow View Post
    Reality is a harsh teacher. lol
    Oopha! Tough crowd!

    Sent from my Nexus 7 using Tapatalk

  19. #18
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    Quote Originally Posted by Lethal View Post
    It is supposed to look new. That is called factory refurbished. Parts replaced with brand new parts. If it was in fact brand new, you would have received the controller and everything that comes with a new console.

    When you shipped your PS4 out to Sony, you kept your controller correct? So did the person who sent in their broken PS4. The PS4 in which you received looking new.

    Sony does not just have a stash of new consoles to give out to people when theirs breaks. The always refurbish the systems. It is always about money.
    lol So going by that because there's no controllers or power cords it's refurbished, that's pretty dumb. They are obviously going to take them out they're not going to give people free stuff getting a "new" replacement isn't abnormal when a product is fairly new. Google it a bunch of folks got new units in return sony has even told them so.

  20. #19
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  21. #20
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    Quote Originally Posted by vnmus View Post
    lol So going by that because there's no controllers or power cords it's refurbished, that's pretty dumb. They are obviously going to take them out they're not going to give people free stuff getting a "new" replacement isn't abnormal when a product is fairly new. Google it a bunch of folks got new units in return sony has even told them so.
    I know the consoles are refurbished. But if it makes you feel better, I will act like I am wrong and say you got a new one.

    It doesn't matter either way. What matters is that you got a now working console.

    P.S. Sony would never say they sent you a brand new console. They will ALWAYS say they are sending a "replacement"

  22. #21
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  24. #22
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    Quote Originally Posted by Lethal View Post
    I know the consoles are refurbished. But if it makes you feel better, I will act like I am wrong and say you got a new one.

    It doesn't matter either way. What matters is that you got a now working console.

    P.S. Sony would never say they sent you a brand new console. They will ALWAYS say they are sending a "replacement"
    Now you work for sony stop you are full of yourself and sound retarded, sorry but what you say wont make me feel one way or another

  25. #23
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    Why would they send a refurb in retail packaging? Guess they have refurbished retail boxes lying around.

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  27. #24
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    Quote Originally Posted by Lethal View Post
    You most likely received a refurbished system that was already waiting to be shipped. Your broken console will be repaired and shipped to the next person who sends theirs in. They will also think they got a new unit.
    I've done a repair with Sony in the past and when they send you a refurbished unit or "replacement" unit, it doesn't come in the original packaging.
    Last edited by sainraja; 05-12-2014 at 05:14.

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  29. #25
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    Quote Originally Posted by N0REGARD4LIFE View Post
    Why would they send a refurb in retail packaging? Guess they have refurbished retail boxes lying around.
    lol That was a good one.

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