I logged out of my ps3 psn a/c the other day and now can't log back in as i can't remember the password. I tried resetting the password, got the reset pwd email and that takes me to a verification screen to enter d.o.b. I'm entering the correct dob and i'm sure i used the same date when registering for the psn a/c but im getting the error 'the information you entered is invalid'. So then now, is there a DIY way to retrieve the pwd or will i have to contact sony? The psn a/c in question is an old a/c and i've also made store purchases through it.
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Thread: Forgotten password
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