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  1. #1
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    PSN Error - 82000171 (Invalid Credit Card Details?)

    Hi All!

    I've been having issues trying to purchase anything on the PSN Store and fund my wallet. (I'm using an Australian PSN account)

    The errors seems to think that the "credit card on file is invalid." However, I have checked the details at least 20 times now and still the same error occurs. I tried using PayPal and even different credit cards and still no luck.

    Now, I've received an e-mail from PayPal stating that "Your payment agreement with Sony Network International has been cancelled". So. . . Why!? I am dying to buy the new Batman: Arkham Knight and this happens! Haha!

    Has anyone had this problem before?

    I'm not sure if this has anything to do with it, but like most people I also have a US PSN account. I currently live in Japan but don't think this factors into anything. :s

    Anyone have ideas or could possibly help me! Would greatly appreciate it!

    Cheers!

  2. #2
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    to make psn take money from your credit card you must have the same billing information



  3. #3
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    My PSN account has the same registered postal and residential address as my bank details, so I don't see why there should be an issue.

    Thanks though!

  4. #4
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    Quote Originally Posted by Saix7 View Post
    My PSN account has the same registered postal and residential address as my bank details, so I don't see why there should be an issue.

    Thanks though!
    you wont get that error if everything thing is right



  5. #5
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    I've gotten this same error on a card that was already in the system, so no ... it's not necessarily incorrect information. Have you tried contacting technical support?


    "Love the life you live, and live the life you love." ~ Bob Marley

  6. #6
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    Not yet, I was trying to see if anyone had the same problem and check if I could resolve the issue before contacting tech support.

    Looks like I'll be doing that pretty soon!

  7. #7
    Forum Guru
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    Quote Originally Posted by Saix7 View Post
    Not yet, I was trying to see if anyone had the same problem and check if I could resolve the issue before contacting tech support.

    Looks like I'll be doing that pretty soon!
    got the the error tech support told my billing info is wrong



  8. #8
    From the Ashes Thee Administrates

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    Yes Dj ... you said that 3 times now.


    "Love the life you live, and live the life you love." ~ Bob Marley

  9. #9
    Hey there! I had the same problem with it saying my details were incorrect but they weren't! I found if you went into the PlayStation Store and scrolled down to "Payment Methods" then added your credit card details through there it should work for you.

    If not, sorry I couldn't help

  10. #10
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    got the the error tech support told my billing info is wrong

  11. #11
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    Thanks for all your answers! I just need to get time to call them up and fix the issue. Cheers guys

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