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Sony talks PlayStation Network compensation for Europeans

6 May 2011

As way of an apology for the PlayStation Network downtime, Sony Computer Entertainment Europe has promised to do everything in its power to offer European consumers a similar kind of identity theft policy that the U.S office is dishing out to Americans.

Sony has already promised all users one month free access to the subscription-based PlayStation Plus service, but it was believed the plan to issue every affected user with a year-long identity fraud plan – which includes cyber monitoring and surveillance - would only apply to those in the North American territory.

Via the PlayStation blog, SCEE head of communications Nick Caplin, has now confirmed that European PSN users will get a similar offer. “We are working incredibly hard to offer you something very similar" said Caplin, though he was also quick to point out that it’s "a very complicated thing to achieve" due to the amount of countries in the European territory. Caplin said that an announcement will be made shortly. Meanwhile, those affected by the outage in the U.S. should receive an email in the next couple of days regarding their complimentary protection scheme.

The PlayStation Network went offline on April 18 after hackers compromised over 70 million accounts. Sony is still working on tracking the culprits and putting stringent security measure in place before the service returns.


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