My son's console quit connecting to our controllers, UNLESS, I do the hard reset via unplugging the power cord. Even then, the controllers will only stay connected for so long (typically 30min or less at this point). I have used the reset button on both controllers, have tried multiple USB cords on both charge ports and 3 different controllers. I swapped our consoles and both of his aforementioned controllers work fine on my PS4 PRO. Anybody run into this?