I Turned 18 and Now I Can't Get Into My Account.

Mar 4, 2021
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#1
I turned 18, upgraded my account, and it wants a 2-step verification code. Not only does the number linked to my account not have minutes, but the phone literally won't turn on anymore. I don't have any devices already signed into my account so I can't get myself a backup code either. Is there anything I can do or do I have to make an entirely new account?
 
Sep 10, 2005
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#2
Do you mean your PSN account?That wasnt so clear....You have a phone in your account that is not working anymore?If Yes.Maybe you can contact Sony to solve the problem?
 
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