Question about my friends ps4

[coolguy]

My friend can't sign in to psn.he can watch movie but no psn no store he is always geting errors is his ps4 boned

 

[Lethal]

Ummmm......yeeeenooooooo......sure.

 

[coolguy]

Lol.he's been playing it like 10 hours a day. I told him to reset the modem and router but he is a moron