Dear Forum,
I am new to the forum and I am registering under the suggestion of the Italian Support
Let me clarify for you this matter because really I have no other solutions here, unless I call a lwyer but I am not in the position to do that right now
I am an Italian guy which had back in the days a PS3 system (dated 2006)
I registered (apparently) 2 PSN accounts (or it appears to be so...)
The first one was successfully closed yesterday thanks to the Italian Support Team
The second one appears to be my main post service (which I have now for over 13 years) and it seems to be registered as an USA account (???)
I contacted the Italian support which they confirmed to me it is an USA account and that they cannot do anything since is a separate system
So ok let me reach the USA website
Botchat is useless, it always asks me for data that I don't have the required informations like birth date, etc etc, I input always my real data to every website and this one does not work
Then I try the live chat and as soon as I input (even a fake account or a new post address never used) it says YOU ARE BLOCKED FROM THE SUPPORT...
I am trying every possible way, I tried writing to the USA PalyStation FB page, IG page, Twitter page, I am trying to search for an official post address, I am trying to reach PlayStation USA via some Tech related websites (worldwide important websites) which could help me solve my issues, but I am unable to find a solution to this problem
That account registered in the USA is using my address, I use it for work and is a very huge part of my life, now there is this account registered in the USA on the PSN, I don't think I registered it since I never ever ever ever in my life ever got a message from Sony about it and suddenly 3 days ago I got a message for a password change, which led me to think it was registered somehow, I verified as mentioned with the Italian team and that is an USA account, but of course I have no way of accessing an USA PlayStation system or whatever the thing might be
So I am asking you guys if possible a solution, an Address, an official someone which could help me in this horrible situation before I think a lawyer is the last resort to fix this situation and DELETE that account, because I don't want to keep the account or anything, I simply want to delete it forever and never hears of anything relating to that
More over since is my own post service that I use to work and will never use to subscribe any entertainment system
I am new to the forum and I am registering under the suggestion of the Italian Support
Let me clarify for you this matter because really I have no other solutions here, unless I call a lwyer but I am not in the position to do that right now
I am an Italian guy which had back in the days a PS3 system (dated 2006)
I registered (apparently) 2 PSN accounts (or it appears to be so...)
The first one was successfully closed yesterday thanks to the Italian Support Team
The second one appears to be my main post service (which I have now for over 13 years) and it seems to be registered as an USA account (???)
I contacted the Italian support which they confirmed to me it is an USA account and that they cannot do anything since is a separate system
So ok let me reach the USA website
Botchat is useless, it always asks me for data that I don't have the required informations like birth date, etc etc, I input always my real data to every website and this one does not work
Then I try the live chat and as soon as I input (even a fake account or a new post address never used) it says YOU ARE BLOCKED FROM THE SUPPORT...
I am trying every possible way, I tried writing to the USA PalyStation FB page, IG page, Twitter page, I am trying to search for an official post address, I am trying to reach PlayStation USA via some Tech related websites (worldwide important websites) which could help me solve my issues, but I am unable to find a solution to this problem
That account registered in the USA is using my address, I use it for work and is a very huge part of my life, now there is this account registered in the USA on the PSN, I don't think I registered it since I never ever ever ever in my life ever got a message from Sony about it and suddenly 3 days ago I got a message for a password change, which led me to think it was registered somehow, I verified as mentioned with the Italian team and that is an USA account, but of course I have no way of accessing an USA PlayStation system or whatever the thing might be
So I am asking you guys if possible a solution, an Address, an official someone which could help me in this horrible situation before I think a lawyer is the last resort to fix this situation and DELETE that account, because I don't want to keep the account or anything, I simply want to delete it forever and never hears of anything relating to that
More over since is my own post service that I use to work and will never use to subscribe any entertainment system