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PSN outages: No 'official' end in sight

on 25 April 2011

Sony is asking PlayStation Network users to be patient as the company works to safely restore service. Unfortunately for those patient PSN users (that’s several million people worldwide), there is no official end in sight.

According to a PlayStation Blog post by Patrick Seybold, senior director of Corporate Communications & Social Media, Sony Computer Entertainment America, there is no additional information on when the PSN and Qriocity services will be online. “Unfortunately, I don’t have an update or timeframe to share at this point in time.”

The update, or lack of update, comes soon after PSU received a tip that hackers targeted Admin Dev accounts and that the attacks were much more potentially dangerous than originally suspected. In further email correspondence yesterday with the tipster, who says he has a close connection with a Sony Computer Entertainment Europe employee, he said Sony's efforts to re-active the service were marginally extended. Sony officially said it's now working to re-build the system, and our source tells us this is taking longer than anticipated, likely resulting in the delayed re-launch of the PSN.

Seybold backs up these statements from our source. “As we previously noted, this is a time intensive process and we’re working to get them back online quickly,” Seybold wrote on the PS Blog. “We’ll keep you updated with information as it becomes available. We once again thank you for your patience.”

We should have more information on the situation later today. Stay tuned.