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PS4 U.S. shortages disappoint Jack Tretton: 'it breaks my heart'

on 17 December 2013

The president and CEO of Sony Computer Entertainment America (SCEA) has lamented the on-going PlayStation 4 shortages in the region.

Speaking on the official Sony podcast (via the U.S. PlayStation Blog), Jack Tretton took the opportunity to debunk claims that the electronics giant was withholding stock of its next-generation home console.

“You have competition out there. There are lots of things that people can spend money on, especially during the holidays; and the holidays only come around once a year, so that’s really when you want to take advantage of the market opportunity…It breaks my heart if somebody’s got $400 in their hand and they want one and we can’t sell them one,” said Tretton.

Conversely, supply in PAL regions appears to be strong, with PlayStation boss Andrew House suggesting PS4 stock will remain plentiful during the holiday season.

In the U.K. specifically, several major high street chains have already been resupplied with new PS4s after its launch on November 29. Some outlets were also offering the console off the shelf at launch without the need to pre-order.

Sony sold through 2.1 million PS4s as of December 1 across the world following its debut on November 15. Over one million were sold in the U.S alone, while Europe and Australasia made up 700,000 and the U.K. 250,000.

Have you managed to pick up a PS4 post-launch in the U.S.? If so, where did you purchase it? Share your comments below.