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PlayStation Boss Hopes To Avoid Another Concord Flop By Holding More Tests/Internal Evaluation

The president of Sony Interactive Entertainment has said the console maker is looking to avoid another flop like Concord by holding more tests in the future.

Speaking during a Q&A during Sony’s latest financial report issue overnight, Hiroki Totoki, who also serves as COO and CFO of the PlayStation manufacturer, touched on the failure of Concord as a whole, noting that the company is still learning when it comes to its foray into live service products.

In regards to avoiding future problems in in wake of pulling Concord offline for good, Totoki-san revealed that they “probably need to have a lot of gates, including user testing or internal evaluation, and the timing of such gates. And then we need to bring them forward, and we should have done those gates much earlier than we did.”

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Concord was released in late August 2024 and failed to attract a large audience, resulting in Sony pulling the game offline while it determined how to progress. The company later announced that it had shuttered Firewalk Studios and would keep Concord offline for good. It later emerged that the live service shooter had cost Sony upwards of $200 million, making it one of the most high-profile video game flops of all time.