News

PSN update: Sony confirms illegal intrusion, asks users to watch out for scams

Sony has issued an official update on the problems continuing to affect the PlayStation Network, which has been offline for the sixth continuous day.

For the first time, Sony has officially confirmed that account holders details have been compromised "as a result of an illegal intrusion on our systems." Furthermore, users have been asked to keep an eye out for malicious attacks via email, phone or post, after an ‘unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID.

The statement continues, warning users that credit card details could be used.

"It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained," reads the statement. "If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained."

"While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility," it continues. "If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained."

This has confirmed our worst fears at PSU, but Sony assures as that it is ‘working night and day’ to resolve the issue. The update can be read in full at the official PlayStation Blog.