Rockstar responds to freezing issues

  • Posted April 29th, 2008 at 11:10 EDT by
  • 13,832 views
  • 56 Comments

As we reported earlier, there appears to be some isolated cases of freezing PS3s when playing GTA IV.

Rockstar has acknowledged the issue and advised that those experiencing the problem should delete and reinstall the game data (this is the data that's installed on first start up of the game, not your saves).

The issue only seems to occur on US 60GB launch units, and the number of reported cases is few and far between. Hopefully you're not one of the people missing out on this fantastic title...a potential winner of Game of the Year.

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What are your thoughts?

  1. Orbilator | Orbilator

    • 11:16am BST - April 29th, 2008

    A games company acknowledging an issue !!!! there's a first lmao.

    Glad it only affects a couple of users.

  2. Solidus_Snake223 | Solidus_Snake223

    • 11:32am BST - April 29th, 2008

    I like how the first reports made it seem like it was like 1 out of 3 froze, and this one say far apart lol...I like how XSUX ppl try and say that the PS3 has problems with games. well atleast our system can amke it to a menu without catching on fire!

  3. tfg49

    • 11:49am BST - April 29th, 2008

    once again a company decides to fail the ps3 with a less than functional cross platform game, why am i not surprised

  4. InfernoReaper | GrimDarkling

    • 11:49am BST - April 29th, 2008

    Must be a memory problem.  I have a feeling this problem is much smaller than people let on.  Fanboys are probably just looking for anything to attack the other version to make theirs seem superior.

  5. naruto007

    • 11:50am BST - April 29th, 2008

    its happening too on the 360 a guy on other forum that i visit said that his game frooze.

  6. cammie | Cammie1

    • 11:53am BST - April 29th, 2008

    just my luck . . .

    but c on the earlier article with the guy from Home

    it sed that he uninstalled and reinstalled it 3 tyms and it didnt work . . .

  7. gingo | gingo

    • 11:55am BST - April 29th, 2008

    psn id: gingo.... yeah i think this problem is far smaller than some poeple are making out, definitely just a chance to bash the ps3

  8. bloodwarg | bloodwarg

    • 12:06pm BST - April 29th, 2008

    get in i was worrying as i preordered sat and should get this weekbut ive got a uk 60gb so hopefully it will be alright

  9. vipergts2207 | D-Smitty

    • 12:07pm BST - April 29th, 2008

    Potential game of the year? Definitely game of the year!

  10. mayhemmusic | mayhemmusic / stonepig / philmadog1970

    • 12:23pm BST - April 29th, 2008

    @tfg49

    The game was released less than 24 hours ago, a few people have had unfortunate problems, Rockstar have already issued a statement concerning this, so why post such a negative comment???? 

  11. Tha_Last_Romeo | Tha_Last_Romeo

    • 12:23pm BST - April 29th, 2008

    tell them to make room for the install...

  12. Staude | Staude

    • 12:38pm BST - April 29th, 2008

    lol... i haven't had a problem.. like the majority... you probably have a space issue.. even if it should be enough for the game.. try clearing up a small 20 gbs.

  13. Maxkiller | Maxkiller0

    • 12:40pm BST - April 29th, 2008

    I have had the game already before the 29 and it works fine for me ? somehow the shops where i live had it already and were selling it in 25 lol ^_^

  14. Die-romantic | Demon_King

    • 12:40pm BST - April 29th, 2008

    From day one of a new game amazing I think we would have to wait a day or week to get a response Okay dude its 60 gb us ps3s about the UK one

  15. sup3r1or | sup3r1or

    • 1:22pm BST - April 29th, 2008

    is that all they can suggest? THAT SUCK could at least say working on a patch or something. 4 years in a making and get this stuff

  16. markwesker

    • 1:23pm BST - April 29th, 2008

    by sounds of people`s reviews real people i mean not fan boys loads of people are saying the ps3 version is better ,better graphics etc then the 360 and i notice its xbox bummers who are saying the ps3 feezes haha its probly all a lie so eres my part cause gta4 is freezing all the time on the 360 and the high power demand of the game is causing the 360 3 rings of death but has no probs on ps3 at all so best to be safe n get the ps3 version instead, two can play the rumours game ;)

  17. proog | proog

    • 1:31pm BST - April 29th, 2008

    Good to see they are stepping up and admitting it instead of just ignoring the issue. I just got GTA IV today and loving every second of it!

  18. Moebius | Moe_Ikezera

    • 1:34pm BST - April 29th, 2008

    damn on 60GB units ... that's scary ...

  19. reccodog | reccodog

    • 1:46pm BST - April 29th, 2008

    I feel sorry for PS3 AND 360 owners who are having the problem. I am getting the game today and hope that my good ol 60gb holds up! (I know it will)

  20. DivineWyrm | DivineWyrm666

    • 1:56pm BST - April 29th, 2008

    finally, all fixed wohoo!

  21. sawyer101 | DivineWyrm666

    • 2:00pm BST - April 29th, 2008

    Well play the single player, its much better, then the Online. EDIT, i understand the problem now!, because it happening to me! I even re installed the game, which didn't fix the problem at all.

  22. AclayPS3

    • 2:04pm BST - April 29th, 2008

    I have a launch 60GB PS3 and I pre-ordered GTA4, but I don't have it yet because it's being shipped to me. I just hope that I'm not one of the people that might have the freezing issues. But it seems like that it's just an isolated case. It would be different if the problem was more widespread though.

  23. phejej

    • 2:04pm BST - April 29th, 2008

    this game suck why bother buying anyway, wrost game of the year........

  24. D3v1lwqer23

    • 2:20pm BST - April 29th, 2008

    ya, got a 60 here, nothing wrong with mine.  Sorry to the peeps that are having issues.

  25. Towelie

    • 2:28pm BST - April 29th, 2008

    You suck Phejej! Obviously the majority likes, so you just have bad taste!

  26. funItalian

    • 2:44pm BST - April 29th, 2008

    NAH, Phejej just doesn't know a great game even if it fell from the sky and hit his little mind! lol

  27. cammie | Cammie1

    • 3:51pm BST - April 29th, 2008

    ahhhhhhhhhh  i missed the important bit where it says US hahaha awww well thts fine then ;)

    unlucky for them tho (N)#

    markwesker i agree with u thereand thts also 2 tfg49 red ring!! on 360

    thts a major proble and ps3 doesnt hav it! and Phejej u suck not the game ;)

     

  28. teedogg80 | teedogg80

    • 4:33pm BST - April 29th, 2008

    I've got a 80GB PS3 and mine froze 3 times before it installed properly.  You did NOT want to see the look on my face after that third try LOL!!!!! But after the fourth try everything has been all good.  So maybe it's not only the 60GB that is having this problem.

  29. falky64

    • 7:31pm BST - April 29th, 2008

    I cannot connect to the Multiplayer, PS3 network is Cr*p it will not let me connect at all, error could not connect to server or host, I want to be able to play online, whats going on here??? Also why does my mates Xbox360 have Co-op 2-4 players but PS3 does not??? The Australian edited version is $h!t also and wasted $120 and cannot see the p0stitutes gettin laid in the cars etc, I will have to wait a few weeks till they are shipping overseas games to australia,

  30. DeathByAsh-aman

    • 8:00pm BST - April 29th, 2008

    Im sure ill get bashed but im in no hurry to pick this up. Just cause its GTA doesnt mean i should be instantly impressed by the same game year after year. I have a brain so im glad im not fooled by this. If this is GOTY a sad day that will be. Sales wise im sure it will be top seller, but otherwise........

  31. blacksharinganx

    • 8:08pm BST - April 29th, 2008

    damm rockstar by not checking the game on consoles now im screwed and ive downloaded the install 6 times so rockstar look for another to fix this cause lot of people is really pissed including me, to the point if i see one of ur boys ill slap them on the face, i pre-ordered the game a year ago and for all my patience this is wht i get!!!

  32. djrussell | djrussell89

    • 8:38pm BST - April 29th, 2008

    Its not just PS3's... and its not just 60 US PS3's.. who writes these things? It applies to people worldwide, and applies more to 360 defective discs more than PS3.

  33. Mike2kcool | mike2kcool

    • 9:11pm BST - April 29th, 2008

     yea  uk here mine froze 3 times  and  i got the  ps3 40g

  34. DemonOfRazgriz07 | DemonOfRazgriz07

    • 9:25pm BST - April 29th, 2008

    happenned to me once. and yea i got a 60gb

  35. $_KD_ | BOWS3R213

    • 9:28pm BST - April 29th, 2008

    i  can't even play more than 2 minutes . this  is getting annoying!!!

  36. yungder | yungder

    • 9:37pm BST - April 29th, 2008

    mine is freezing...going to take it back tomorrow for another copy to see if that fixes the issue

     

    PSN: yungder

  37. TheCh0sen01 | TheChosen01

    • 9:45pm BST - April 29th, 2008

    Mine works great!!

  38. gksamsgolf | gforcedynasty

    • 9:49pm BST - April 29th, 2008

    GTA IV SUCKS!!!!!!!!!!!!!  BAD CONTROLS WORSE THEN ORIGINAL RESIDENT EVIL CONTROL SCHEME.  THIS IS THE WORST LOOKING PS3 GAME.  HOW CAN THAT BE CALLED NEXT-GEN GRAPHICS?  WHY ALL THE HYPE?  SO WHAT IF IT'S OPEN WORLD, I'M GLAD I ONLY RENTED IT.

  39. carvinsc64

    • 9:58pm BST - April 29th, 2008

    i have the 60gb and mine froze 4!!!!!!!!!!!!!!!!!!!! times! and i even deleted the data and  started over and it still did it! what a waste of time and money!!!

     

  40. Pater | Pater04

    • 10:13pm BST - April 29th, 2008

    woot! I'm so happy, i can't play AC for more than 5 mins without it freezing. Thought the same thing was going to happen. BUt my copy of GTA4 works flawlessly. 60GB btw. knock on wood

  41. blacksharinganx

    • 10:45pm BST - April 29th, 2008

    ok me again reinstalling doesnt work tried it, getting other copies seem to not work either so u rockstars find a way how to fix it dnt b so freaking lazy and this is comment #38 fk u, played it at a friends house and its cool, and its because u dnt know how to play so fk off

  42. MrFenwick | SirFenwick

    • 11:04pm BST - April 29th, 2008

    Mine froze for about 2 seconds and then it was fine. No problems since, but I've only played it for a couple hours.

  43. nextgenfan

    • 1:35am BST - April 30th, 2008

    i have a 60 gig and didnt freeze on me

  44. falky64

    • 3:05am BST - April 30th, 2008

    I CANT Get on Multiplayer can anyone else???? This is not cool I want to get onto Multiplayer now!!!

  45. pooingtons

    • 4:09am BST - April 30th, 2008

    mine froze after a vlad mission. but my ps3 does just freeze once in awhile.-wishful thinking tho.i think the game is faulty.rockstsar hurry up and patch it.

    yet again another gaming anti-climax.

    also the controls are a bit poor.

  46. chomperbull

    • 5:00am BST - April 30th, 2008

    the game sucks

  47. Lukky1

    • 9:33am BST - April 30th, 2008

    I have a 60gig and the game works great for me so I guess this is just a batch of bad game discs.  Also I have to admit the game is not that great.  It did not deserve a 10 out of 10, it is far from perfect.  The controls are even worse than the past GTA games.  Driving a car and even walking are more of a chore than they should be.  Also the phone is a complete rip off of Saint's Row.  Perhaps they should have copied Saints Row's combat and driving mechanics.  Overall Saint's Row is a much better sandbox game due to controls and fun factor.  If this game would have been called anything else besides GTA 4 it would have scored a 7-8 maybe.  I know I will be flamed for this but everyone who has played this game has to admit the controls are just badly done.

     

  48. Bigsmoke94

    • 10:22am BST - April 30th, 2008

     please, dont even mention saints row here. just dont..

  49. terminator12259 | tacitassassin25

    • 4:55pm BST - April 30th, 2008

    this has happened to me a few times already even though i erased the data and reinstalled it. the game is still amazing though @lucky the controls can be set to the original gta games if u dont like it. and the reason you probably dont like it is because the physics are more real.

  50. PS3_The_ultimate_Gaming_Console

    • 12:34pm BST - May 1st, 2008

    rock star should solved this problem in a few days with a patch

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Related information

  • Related game: Grand Theft Auto IV

    Release date (US):
    April 29th, 2008
    Developer:
    Rockstar North
    Genre:
    Action - Third Person
    Rank:
    4 of 1,462 Games
    Up 0 places (in last 7 days)

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