Sledgehammer Games has spoken at length regarding the ongoing Call of Duty WW2 server issues, confirming the studio is fully aware of gamers’ frustrations with the first-person shooter.
The World War II-based shooter was released on PlayStation 4, PC, and Xbox One on November 3.
However, despite giving the series its best launch figures in three years, Call of Duty WW2 was plagued by various performance issues.
Sledgehammer attempted to remedy the problems with Call of Duty WW2 update 1.05, and while this did iron out some of the wrinkles, it caused new ones to rear their head.
In light of these persistent problems, the studio has now offered a statement on the matter and what it plans to do going forward.
“Thanks everyone for your continued support," wrote the studio. "It’s been a whirlwind since launch. We’re seeing millions of fans play every day. However, we also know we’ve had issues, there’s frustration. We recognise that and we hear you."
"While our previous Game Update which released early Friday solved several critical needs, unfortunately it also had an adverse effect on server performance. As a result, we moved to P2P (listen) servers. Overall, the game is stable, however we know that P2P brings things like Host Migrations and other issues that make for inconsistent gameplay experiences. Our objective to return to dedicated servers is our highest priority."
The Call of Duty WW2 Headquarters feature is one of the areas that has been hit by problems, which remains a solo experience unless you invite players into the mix.
The Headquarters is meant to function similarly to Destiny’s Tower social space, in that in can inhabit a large number of players — 48 to be exact. However, thanks to the ongoing server issues, it’s been pretty much a barren wasteland since launch.
Stay tuned for more updates on Call of Duty WW2 as we get them.