Konami has issued a formal apology to consumers following reports of technical faults caused by the release of Metal Gear Online’s Gene Expansion pack.
The company was forced to close the MGO shop after numerous login problems transpired following a dramatic increase in online traffic. However, speaking in a statement today, the firm admitted that there is no “permanent” solution to the problem.
"We have been taking numerous corrective measures since the problems initially started, but unfortunately there are no permanent solutions we can announce at this present moment,” it stated.
"We would like to take this opportunity to express our most sincere apologies for the problems that have affected all our customers that have been with us since the Premier Beta back in April."
"We are currently doing all in our powers to bring a permanent solution to the ongoing problems in the quickest possible time," Konami added.