Retail giant Amazon has started contacting customers in regards to missing PS5 orders that plagued a number of deliveries around the launch period, stating it is offering priority order for a replacement console.
Amazon Offering New PS5 Stock For Missing Order Customers
One customer, Anthony Dickens, shared an email that was sent to him informing him that Amazon is preparing to send him a replacement console. Part of the email reads as follows:
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Hello,
We are pleased to confirm that we will be able to secure a PlayStation 5 for you as a replacement for the order that you didn’t receive. As your refund has already been processed, in order to dispatch your PlayStation 5, we will need your permission to charge the payment card used to place your original order for the console, in the amount of GBP 449.99 (the “Charge.”)
Amazon revealed last week that it had cut ties with the courier that was caught on CCTV apparently stealing a PS5 ordered as a birthday gift.
[Source – Eurogamer]