The PSN Message exploit that can be passed between users and crash your console has now been fixed, says Sony. Tweeting from the Ask PlayStation account, Sony confirmed that the bug was sending PS4’s into a crash loop.
If you were affected, there is a way to fix it.
“We’ve since fixed the issue, and it wasn’t bricking consoles, just sending them into a crash loop that can be quickly fixed in under 5 minutes,” writes Sony. “Delete the message on the PS mobile app, go into Safe Mode, use Option 5, console back to normal.”
We’ve since fixed the issue, and it wasn’t bricking consoles, just sending them into a crash loop that can be quickly fixed in under 5 minutes. Delete the message on the PS mobile app, go into Safe Mode, use Option 5, console back to normal. ^DB
— Ask PlayStation UK (@AskPS_UK) October 15, 2018
Reports of a PSN message that crashes PS4 consoles spread across the web earlier this week. The rumor started in the Rainbow Six Siege community, when a message was allegedly sent to a team of players containing specific symbols which crashed their console.
According to those who have received the message, users are shortly greeted with error message CE_36329-3.
“We are aware of the situation and are planning a system software update to resolve this problem,” said Sony in a brief statement.
A Reddit user initially posted:
“There is a new glitch that basically bricks your console and forces you to factory reset it. Even deleting the message from the mobile app doesn’t work. It happened to me during Rainbow Six: Siege. A player from the other team used a dummy account to send the message and crashed my entire team. We all have had to factory reset. Only one of our guys wasn’t affected and he has his messages private.”
He then posted the message that was sent.
More evidence appeared from other Reddit users, with multiple threads reporting the same story.
According to the affected users, there was no way to stop the bug from infecting your PS4 once the PSN message is sent to you. However, Sony initially warned that players should change their settings to not receive messages until the exploit is fixed.
However, you can now turn them back on again. Drama over!