PlayStation Network psn Sony

PSN Message Glitch No Longer An Issue, Sony Details Quick Fix

PS4 Name Change - How To Change Your PSN ID

The PSN Message exploit that can be passed between users and crash your console has now been fixed, says Sony. Tweeting from the Ask PlayStation account, Sony confirmed that the bug was sending PS4’s into a crash loop.

If you were affected, there is a way to fix it.

“We’ve since fixed the issue, and it wasn’t bricking consoles, just sending them into a crash loop that can be quickly fixed in under 5 minutes,” writes Sony. “Delete the message on the PS mobile app, go into Safe Mode, use Option 5, console back to normal.”

Reports of a PSN message that crashes PS4 consoles spread across the web earlier this week. The rumor started in the Rainbow Six Siege community, when a message was allegedly sent to a team of players containing specific symbols which crashed their console.

According to those who have received the message, users are shortly greeted with error message CE_36329-3.

“We are aware of the situation and are planning a system software update to resolve this problem,” said Sony in a brief statement.

A Reddit user initially posted:

“There is a new glitch that basically bricks your console and forces you to factory reset it. Even deleting the message from the mobile app doesn’t work. It happened to me during Rainbow Six: Siege. A player from the other team used a dummy account to send the message and crashed my entire team. We all have had to factory reset. Only one of our guys wasn’t affected and he has his messages private.”

He then posted the message that was sent.

psn message glitch

More evidence appeared from other Reddit users, with multiple threads reporting the same story.

Somebody send me 2 symbols through PM, and now I keep getting ce-36329-3 error from r/PS4

According to the affected users, there was no way to stop the bug from infecting your PS4 once the PSN message is sent to you. However, Sony initially warned that players should change their settings to not receive messages until the exploit is fixed.

However, you can now turn them back on again. Drama over!