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Sony Clarifies How And When Your Party Voice Chat Will Be Recorded In New Statement


After Sony released firmware update 8.00 for PS4 earlier this week, they revealed that Party Chat audio will be recorded and sent to Sony when a PS5 user reports you for moderation. Well, that caused a whole lot of confusion and Sony has now cleared up and clarified how and when they will record your party voice chat.

In a new PlayStation Blog post, Catherine Jensen, the head of the Global Consumer Experience division at PlayStation highlights that “We didn’t clearly communicate this feature or explain why we were introducing it, and we apologize for that.” Jensen then goes onto highlight exactly how this voice chat recording function will work once the PS5 releases.

Once the PS5 console launches, if a PS5 player needs to file a harassment report, they will be able to include up to a 40 second-long Voice Chat clip in their report — 20 seconds of the main conversation with the other player, plus an additional 10 seconds before and after the conversation selection. Only the most recent five minutes of a Voice Chat will be available for a player to use for this reporting function.

These reports can be submitted directly through the PS5 console, and will be sent to our Consumer Experience team for moderation, who will then listen to the recording and take action, if needed. Some submitted reports won’t be valid, and our team will take this as an opportunity to provide guidance and education. There won’t be an option to opt-out of this Voice Chat recording function because we want all users to feel safe when playing with others online, not just those who choose to enable it.

Its nice to see Sony clarifying this feature and the fact that only a clip can be selected is a plus and hopefully, this will calm some of the big concerns that players raised this week.

The PS5 is scheduled for release in the US and Japan on November 12 and in the UK and Europe on November 19.

Source – [PlayStation Blog]