Amazon granting refunds for Mass Effect 3
- Posted March 19th, 2012 at 19:42 EDT by Timothy Nunes
- 12 Comments
A few users on BioWare Social Network have claimed they've returned their copies of Mass Effect 3 purchased from Amazon, and they've been fully refunded for the transaction.
User Lycius posted: "Amazon is giving me a refund on my opened CE. Sweet! Maybe I can find another game that doesn't crush my soul to spend that $80 on." He later confirmed that his purchased was completely refunded.
Usually, a company would rather either replace or swap with a sold product when the product is defective. Now, Amazon is basically replacing a product for what BioWare intended it to contain. Does a game with a frustrating story justify a full refund from a retailer that had nothing to do with the actual creation of the game, or does it make them liable for even selling the product?
- 7:52pm EDT - March 19th, 2012
Well, that's a perfectly reasonable response to a bad ending.
- 9:11pm EDT - March 19th, 2012
would refund it just because it takes so long for them to fix issues on the online mode. Crashing and and poor frame rates is unacceptable for a game that is backed by major companies such as Bioware and EA. I love the game, but it's frustrating making it to wave 9 or 10 and the game just decides to crash without the chance of you getting any of the points you earned in those 20 min of playing.
Equinoqs | Equinoqs
- 9:53pm EDT - March 19th, 2012
kay, now I'm DYING to play this game.
- 10:08pm EDT - March 19th, 2012
Won't play until they fix it. I knew harcore gamers were more trustworthy than paid reviewers. Way to go Amazon, that's why I buy a lot of stuff from you.
- 10:17pm EDT - March 19th, 2012
ight on, I listed mine on craigslist and within a matter of hours I recovered 85% of the cost of the game.
The unique multiplayer activation code may complicate this for some people wishing to resell, but I digress.
I saw the endings, and after checking what they were all about on the internet, realized I would never want to play through the trilogy again.
It's a perfectly reasonable and just response. This is what happens when a product fails to meet expectations. It's called business.
- 10:24pm EDT - March 19th, 2012
You know why it has a crap ending right? Because the book series the story was stolen from has a terrible ending. So Bioware didn't know what to do
TreKKiker | Helm_of_Darkness
- 11:03pm EDT - March 19th, 2012
Oh wow, really, all this over an ending...
No matter what ending it gets, it's still too good of a game to get a refund on.
Hulious777 | EviL_JoE_DirT
- 12:41am EDT - March 20th, 2012
Hear that?.... i think its a baby crying.
- 1:54am EDT - March 20th, 2012
Of cause Amazon is refunding them. The CE is fetching astronomical prices on ebay even used. The DLC codes alone go for the price of a full retail CE. Some people are crazy!
- 7:18pm EDT - March 20th, 2012
Some guy on the internet said it so it must be true!!!! /facepalm
- 5:06pm EDT - March 21st, 2012
WHY THE H3LL WOULD AMAZON BE RESPONSIBLE FOR REFUNDING THE PURCHASE???
Just because someone decided to shop with them for this particular item, it doesn't mean jack-squat when it comes to warranting the quality of said item beyond its functionality. If people are really having an issue with the CONTENT of the game, TAKE IT UP WITH THE PUBLISHER/DEVELOPER!!!
Why is it that human beings have become so insane as to project responsibility squarely where it does not belong in order to appease their own interests?
Don't get me wrong though. I blame Amazon more than the people who are TAKING ADVANTAGE of them in this instance. I love Amazon and the level of customer service they provide. But, whoever it was that decided this refund was to be permissable deserves to LOSE THEIR JOB! This could easily become the first in a short series of moves that drives the company under. WHERE DOES THE LINE NOW GET DRAWN? Every video game and Blu-ray purchase can get refunded after being played/watched according to this one decision.
- 8:40am EDT - March 22nd, 2012
It's perfectly reasonable response to a rushed and unfinished game that fails to deliver what was promised. Quote Of course you dont have to play multiplayer, you can choose to play all the side-quests in single-player and do all that stuff youll still get all the same endings and same information, its just a totally different way of playing" .."Multiplayer does effect the outcome" . Quote Its not even in any way like the traditional game endings,Its not even in any way like the traditional game endings,where you can say how many endings there are or whether you got ending A, B, or C.....The endings have a lot more sophistication and variety in them." " non of your choices matter the end still remains the same" . So yes good for them