White Knight Chronicles "awakening soon"
Dead Space arriving in Europe earlier than expected
Max Payne theatrical trailer releasedLets get straight to the point; at USD 599 (early 60GB price) or USD 399 (current 40GB price) the PlayStation 3 is some pretty expensive hardware. The last thing you would want to happen is something terribly wrong which cannot be repaired. Furthermore, if something shall happen to your PS3, you would want to be in the insurance that it is covered by a warranty.
With that being said, one of the more common questions is that of dust voiding the warranty. Things that can void the warranty include neglecting to maintain your PS3 in top form, but what about dust accumulating inside your PS3? Does that count as neglect? Well during a recent phone conversation with a Sony CSR, an individual named Ive asked this very question. The transcript points out the details:
Ive: I'm calling just to pretty much clarify the PS3's warranty, if there's any clause in the warranty that makes it so that if the PS3 is too dusty that the warranty is void.
CSR: No.
Ive: No?
CSR: No. The only way that it, um, voided is if it was neglected, um, abused, dropped or anything like, modificated like if you opened it up, modification, if you didn't have your receipt, um, any power failures like mother nature or anything like that then that actually does void the warranty. Other than that any defective PS3s or anything like that is still, um, still under the warranty.
While that conversation does clarify that a dusty PS3 does not contribute to a voided warranty, which does not mean any chances should be taken. To avoid being screwed over, you would want to make sure that your great investment is always in great shape.
Continuously clean it during spare time to avoid dust collating inside. While this conversation pointed out that dust would not void the warranty, we advise you to take necessary precautious just in case.
Source: PS3fanboy
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i dont even have a warranty thats going to screw me one day
Yes you do, it comes with a i year limited waranty.
welll over at best buy we offer a 2 year warrenty that covers, dust, heat, humidity, power surge, and normal wear and tear on the system. soo if you're picking up a ps3 go 2 best buy lol
wtf, really!? I think that is pretty lame....I mean, sure you can buy that compressed air and try to blow the dust out from inside....but still, dust is going to build up sometimes....especially with the amazing dust magnet that is the PS3.
psn id: gingo.... lol the ps3 collecting dust doesn't show neglect because it attracts dust whether its on or not its just one big black dust magnet
i got mine on ebay and they dude never sent me anything
It better not, that would be a ridiculous excuse as many people still do it. :E
oooooo damn My Moron Dad took it From Me And Lost it
oooooo damn My Moron Dad took it From Me And Lost it
awsome news; you've put all my fears to rest ........................ not.
Is this even considered news? And who is this guy calling to ask about dust? this is nonsense.
I swear that guy who originally posted about sony giving him a hard time about dust is LYING! Period.
"The only way that it, um, voided is if it was neglected, um, abused, dropped or anything like, modificated"
Modificated? Wow... this guy is a sharp one...
PSU is becoming worse and worse with their "news". You're crying that your petty $600 console is not covered for dust, yet in every other aspect of the CE world dust is not covered either. How about those $XXXX dollar HDTV's everyone is buying up... oh, guess what, THOSE ARENT COVERED FOR DUST DAMAGE EITHER! There are places like bestbuy that might cover those kinds of damage but you will be paying extra for those coverages.
Plus, if you can not understand the side of the manufacturers you are simply being thick-headed anyway... If you don't clean your electronics regularly what kind of person are you? (a very dirty one I would imagine). I for one working in the CE and retail world understand both sides of the arguement here, but I really don't understand why people cry about it like 3 yr old babies. If you are not proactive enough in taking preventative measures, then maybe you don't deserve your o so precious console.
heck if that crews up my ps3 ill be mad as a dog if the warnity dont work no more ill be even more mad but then ill give them the recet and get a new ps3 if they dont take the receat then ill shove the receat at there face make them give me a new one thats a expesive system iv somthin happens like that they will give me a new one or ill the company about that
NEVER USE COMPRESED AIR TO GET DUST OUT, USE A STANDARED VAC,UUM CLEANER!
RE: Badz_ps3
The story isnt about what you seem to think it is. It was confirmation that dust DOES NOT void your warrenty. Neglect does. If the thread in the forum is even remotely true the guy in it had purposefully put his system in a place that would cause huge amounts of dust to collect. it was in fact (if true) his own damn fault. THAT would be neglect. but if you;re a sane person that places it in a reasonable position that dosent get too dusty and you occasionally blow the dust out of the fan vents then your system is fine.
As for the CSR's "umm"s in the transcript it's not like these people are required to take a public speaking course, half the time they read this crap off a script so if they're stumbling on a question that the script dosent cover then they're just naturally stuttering, nothing out of the ordinary with that.
One year warranty is pretty lame - my TV has 5 years even my cheap DVD player came with 3 years next day replacement... My PC came with 3 years with first year onsite. Whats with the stingy 1 year anyway?
@ The Cleaner
What country do you come from?
Yes always advisable to keep your console clean.