Ubisoft has announced that it is actively looking into issues related to the PS5 upgrades for titles such as Assassin’s Creed Valhalla and Watch Dogs Legion, where some owners of the PS4 versions have been unable to migrate to the next-generation edition.
PS5 Upgrade Issue Being Looked Into By Ubisoft
A number of reports have been gathering on Reddit and the Ubisoft official forums, where people have been unable to upgrade to the PS5 version of their games after owning the physical edition of a title. Oddly enough, it seems to be UK-based gamers that are encountering the issue more than anyone else.
Fortunately, Ubisoft has confirmed on Twitter that it’s on the case:
We are aware players in the UK are experiencing issues upgrading physical versions of some Ubisoft games from PS4 to PS5. We’re working to resolve this, and can confirm anyone experiencing this issue will still be eligible for their free upgrade. Stay tuned for more information.
Hopefully the issue will be resolved pretty sharpish, so we’ll keep you updated.
[Source – Ubisoft]